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Streamlined service management

Support Coordination

A support coordinator’s work is mostly other people’s systems: a plan in one place, providers in another, notes in a third, and a report due that has to pull all of it together. WhizPro gives the coordination itself a home — the plan, the providers, the contacts, the time spent and the evidence, on one participant file.

What changes

  • One file per participant instead of four systems
  • Budget conversations backed by the current number
  • Coordination time claimed as consistently as direct supports

What WhizPro handles

The plan, by support category

Funding is allocated across support categories and drawn down as supports are delivered, so how much of a category is left is a number on the screen rather than a spreadsheet someone maintains.

  • Plan budgets tracked per support category
  • Remaining funds visible before you commit a service
  • Service agreements signed online and stored on file
  • Plan dates and review dates that raise a flag before they pass

Everyone around the participant, in one directory

Providers, family, guardians, allied health and the plan manager sit in a shared contact directory, linked to the participants they are involved with — so a handover to a colleague is not an archaeology exercise.

  • Central contact directory with folders
  • Contacts linked to the participants they act for
  • Consent recorded before information is shared
  • Documents stored against the participant with expiry alerts

Your own time, claimed

Coordination hours are a funded support. They are rostered, delivered and priced against the catalogue exactly like any other, so the work of coordinating is billed as reliably as the work being coordinated.

  • Coordination time rostered and recorded
  • Priced against the current NDIS support catalogue
  • Case notes and follow-up tasks with due dates
  • Bulk payment request export when the period closes

Rostering, participant records, claiming, compliance and finance run on the same record underneath this.

See the whole platform

Set your organisation up this afternoon

Choose a plan, add your details, and invite your team. Your trial starts the moment your admin account is active — no sales call, no implementation quote.