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NDIS operations platform

Streamline workflow,maximise results.

With WhizPro, managing your organisation’s daily operations has never been easier. One all-in-one platform streamlines processes, reduces paperwork, and frees you to focus on delivering exceptional care — rostering, participant records, NDIS claiming, staff compliance and payroll on one set of data.

Free trial · Cancel any time · Data hosted in Australia

Week roster

6–10 Oct · Northside team

1 unfilled
Mon
Tue
Wed
Thu
Fri
ACAmara ChenSupport Worker

07:00

R. Whitmore

1:1

07:00

R. Whitmore

1:1

14:00

D. Alvarez

1:1

MPMikayla PatelSupport Worker

09:00

Kestrel House

1:3

09:00

Kestrel House

1:3

09:00

Kestrel House

1:3

JOJoel OkaforTeam Leader

15:00

D. Alvarez

1:1

06:30

Kestrel House

Sleepover

?Open shiftOffered to 6 staff

14:00

D. Alvarez

Unfilled

An unfilled shift goes out to every available worker who is qualified for it. The first to accept is rostered, and payroll picks it up the same night.

Inside the platform

The whole organisation on one screen

Revenue, unpaid invoices, headcount and the compliance that is about to lapse — the dashboard opens on what needs a decision today, and every module behind it is working from the same records.

The admin dashboard, with figures from a sample provider. Finance, HR, client records and scheduling all report into it, and each tile opens the module it came from.
One set of data
A shift rostered in the morning is the invoice line, the timesheet and the claim by that night — nothing is entered twice.
Only what the role allows
Every module, screen and action is permissioned, so a coordinator, a payroll officer and a director each see their own dashboard.
Current, not last week
Check-ins, notes and incidents arrive from the field through the mobile app, so the numbers here are today’s.

Why WhizPro

Grow the business and give better care, on the same platform

An all-in-one solution that brings client management, financial tracking and asset oversight together — so operations are streamlined and growth is driven from one unified platform rather than five disconnected ones.

Comprehensive software

One solution that manages every part of the operation from A to Z — client management, financial tracking and asset oversight — built to suit small, medium and large organisations alike.

Empowering impact

Software that lets organisations of any size streamline their operations, lift productivity and achieve sustainable growth by managing the whole of the business rather than a slice of it.

Excellence in service

Reliable, easy-to-use tools held to a high standard of quality and performance, so you can go on providing the best possible care and support to the people who need it most.

Solutions

Comprehensive solutions for every need

WhizPro covers the service types the disability and nonprofit sectors actually run — from community access and support coordination to allied health, plan management, supported independent living and respite. Same platform underneath; what changes is the part of the record that matters to you.

The platform

Built for the way disability care actually runs

Not a generic ERP with a care-sector coat of paint. Every module knows what a support item is, what a plan budget is, and what happens when a worker calls in sick at 6am.

Rostering & scheduling

Build rosters against funded hours, not guesswork. Overlaps are blocked before they reach a payslip.

  • Open shifts offered to available, qualified staff
  • Recurring rosters, group activities and SIL houses
  • Public holidays, sleepovers and broken-shift pay
  • Overtime alerts before the week is approved

NDIS claiming

Delivered supports price themselves against the current catalogue and leave as a bulk upload.

  • Full support-item catalogue, kept current
  • Plan budgets tracked per support category
  • Bulk payment request files
  • Service agreements signed online

Participants

Care plans, goals, funding, documents and progress notes in one file.

  • Care plans & goals
  • Incident reporting
  • Case notes and tasks

People & compliance

Staff records with the expiries that keep an audit painless.

  • Screening & licence expiry
  • Qualifications
  • Leave and availability

Finance

Invoicing, payments and a general ledger that balances to the roster.

  • Invoices & payments
  • Expenses
  • Xero integration

Assets & documents

Vehicles, equipment and every document with a date on it.

  • Vehicle & equipment registers
  • Document expiry alerts
  • Audit trail

One record, end to end

The participant journey, without the double entry

Most providers run this on four systems and a shared drive. Every hand-off below is a place where hours get lost, claims get rejected, and someone stays late reconciling.

  1. 01

    Referral arrives

    Log the enquiry, record consent, and capture the plan details before anyone touches a roster.

    Referral → Consent sent
  2. 02

    Participant onboarded

    Service agreement signed digitally, funding allocated across support categories, care plan and goals set.

    Service agreement
  3. 03

    Supports rostered

    Build the roster against the participant’s funded hours. Unfilled shifts go out to qualified, available staff automatically.

    Week roster
  4. 04

    Shifts delivered

    Support workers clock on from the field with location capture, write progress notes, and flag incidents on the spot.

    WhizPro Express
  5. 05

    Claimed and paid

    Delivered shifts price themselves against the NDIS support catalogue, then flow into a bulk claim and into payroll.

    01_011_0107_1_1

WhizPro Express

The half of your team that never sits at a desk

Support workers get a phone app, not a login to your admin system. What they record in the field is the same record your coordinators and finance team work from — no timesheet to transcribe on Monday.

Clock on
Location captured at the door, not from the car park an hour later.
Progress notes
Written against the participant’s goals while the shift is fresh.
Incidents
Reported on the spot and escalated to the on-call coordinator.
Availability
Set once; open shifts only reach workers who can actually take them.

Why choose us

Empowering your success with smarter software

We understand the challenges organisations in the disability and nonprofit sectors face, because the platform was built alongside them. Here is why providers choose WhizPro.

All-in-one platform

Consolidate the management tasks that are currently spread across four systems and a shared drive into one place — saving time and removing a great deal of complexity.

Quick for your team to pick up

An intuitive interface that keeps the learning curve short, so coordinators and support workers are productive in days rather than after a training programme.

Save time, reduce paperwork

Automate the routine work — rosters, pricing, claims, timesheets — and cut the admin load so your people can spend the hours on client care instead.

Scales as you grow

Flexible per-user plans that support organisations of every size, from a first coordinator through to a multi-branch provider, without a migration in between.

Better client care

Less time spent on administration means more time delivering quality services — and a participant record complete enough to make good decisions from.

Comprehensive support

Dedicated assistance, onboarding help and ongoing training from people who understand the scheme, available whenever you need them.

Business scale

Built for community care organisations at every stage

Integrated NDIS software and cloud technology that streamline your processes from beginning to end. WhizPro serves organisations of all sizes, with plans that adapt as the business grows rather than forcing a move when it does.

01

Startup

Get going quickly with the essentials — rostering, participant records and claiming — so admin stays small while you build the client base.

See the plans
02

Small & micro business

Turn on the parts you need and leave the rest. Finance, compliance and the mobile app come across when you are ready for them, not before.

See the plans
03

Medium enterprise

Coordinate a larger workforce with availability, open shifts and overtime alerts, and keep claiming accurate as the volume of supports climbs.

See the plans
04

Multi-branch

Run several locations or SIL houses from one platform, with consistent reporting and a single audit trail across the whole organisation.

See the plans

In every plan

Centralised management
Staff schedules, rosters and daily operations from a single platform.
Time-saving tools
Repetitive work automated and workflows streamlined end to end.
Enhanced communication
Messaging and notifications built in, so coordination stops living in SMS.
Real-time updates
Live data from the field, so decisions are made on what is true now.
User-friendly interface
An intuitive design that all staff adopt quickly, office and field alike.
Customisable features
Roles, permissions and settings shaped to how your organisation works.
Improved efficiency
Fewer errors and more throughput across every department.
Secure access
Data held in Australia, isolated per organisation, and fully audited.

Testimonials

Client feedback & reviews

WhizPro has transformed how we manage our daily operations. The platform’s intuitive design and comprehensive features have streamlined our processes, allowing us to focus more on delivering quality care to our clients. It’s a game-changer for our organisation!
Sarah M.Customer
Since adopting WhizPro, we’ve seen a significant reduction in paperwork and administrative tasks. The platform has brought all our services into one place, making it easier to coordinate care and track progress. It’s truly enhanced our efficiency and effectiveness.
James L.Customer
WhizPro has allowed us to better manage our different services. From rostering staff to monitoring client outcomes, everything is now centralised and easy to access. It’s made a noticeable difference in the quality of care we provide.
Michael R.Customer

Pricing

Simple pricing, per user

Pay for the people who use it. Every plan includes the mobile app, unlimited participants and your full support catalogue, with a 7-day free trial — you are charged when it ends, not before.

Prices exclude GST (10%). Minimum 3 users.

Plans are not loading right now. Continue to sign up and you will see the current pricing there.

Questions providers ask us first

Do we have to move everything across at once?

No. Most providers start with rostering and participant records, then bring finance and claiming over at the end of a billing period. Your plan controls which modules are switched on, and it can change at any time.

Is our participant data held in Australia?

Yes. All data is stored in Australian infrastructure, and each organisation’s records are isolated from every other organisation on the platform. Every change is written to an audit trail you can search.

How does NDIS claiming work?

Delivered shifts are priced against the current support catalogue, including the ratio and time-of-day loadings. You review the batch, then export a bulk payment request for the myplace provider portal.

What happens when the trial ends?

We ask for card details at sign-up so there is no interruption, but nothing is charged until the trial ends. Cancel before then and you are not billed at all.

Can support workers use it without a WhizPro login?

Support workers get the WhizPro Express app with their own account, scoped to their shifts, their participants and their own records. They never see the admin system.

Do you integrate with our accounting system?

Xero is supported directly on the Enterprise plan. Invoices, payments and expenses sync both ways, so your accountant keeps working where they already work.

Set your organisation up this afternoon

Choose a plan, add your details, and invite your team. Your trial starts the moment your admin account is active — no sales call, no implementation quote.